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FAQs

 

  • Q: When will my birdfood be delivered?
    A: We aim to get all orders to you within 3 working days of ordering
  • Q: How much does it cost?
    A: Standard Delivery is £3.50
  • Q: Can I track my order?
    A: Not yourself, but if you call us we can tell you where it has got to
  • Q: Can I get it more quickly?
    A: If you really need something pronto, give us a call (0800 440 28 28) and we’ll see what we can do
  • Q: Where do you deliver?
    A: Currently we deliver to the UK and Northern Ireland (exc Highlands and Islands). If you live further afield, give us a call and we’ll see what we can do.
  • Q: Where does your birdfood come from?
    A: We source all British cereals from Wildlife friendly farms. Some products such as peanuts and nyger seed don’t grow in the UK, so we buy the best we can from further afield
  • Q: What should I be feeding my birds this month?
    A: We have a seasonal guide to feeding birds in our tips and advice section. You should be able to find everything you need in there
  • Q: How do I contact you?
    A: Email theteam@birdsandbees.co.uk or call 0800 440 28 28
  • Q: What if I’m not happy with an order?
    A: Please email us or call and we’ll do our best to resolve any issues you have.
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